These Terms and Conditions govern your use of Smash, operated by Softon Ltd. By registering an account and using our services, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not accept them, you must not use Smash.
Player Eligibility and Account Rules
You must be at least 18 years of age to register and play on Smash. It is your responsibility to ensure that online gambling is lawful in your jurisdiction before you participate. Adult residents in the United Kingdom are eligible to register and play under these terms, provided they meet all other eligibility requirements set out here.
You are permitted to hold only one account with us. Opening, operating, or benefiting from more than one account — whether in your own name or through another person — is strictly prohibited. We reserve the right to close duplicate accounts and void any balances or winnings associated with them. When you register, you must provide accurate, complete, and current personal details. You are responsible for keeping this information up to date. Providing false or misleading information constitutes a breach of these terms and may result in the suspension or permanent closure of your account.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. If you suspect that your account has been accessed without your authorisation, you must notify us promptly through our support channels.
Deposits, Bonuses, and Withdrawals
The minimum deposit amount is £20, and the minimum withdrawal amount is £20. Withdrawals are typically processed within 0–24 hours, though individual payment providers may apply their own processing timescales. We do not guarantee the speed of third-party payment processing once funds have left our system.
Bonuses and promotional offers are subject to specific terms that accompany each offer. Where a wagering requirement applies, it must be completed before any bonus-derived funds can be withdrawn. A standard wagering requirement of 35 times the bonus amount applies unless otherwise stated for a particular promotion. Additional conditions — including minimum deposit thresholds, maximum bet limits per round, validity periods, and win caps — are detailed alongside each individual offer. It is your responsibility to read and understand these conditions before activating any bonus. Attempting to exploit bonus structures through irregular play patterns, hedging strategies, or any other method intended to circumvent wagering requirements is a breach of these terms.
We prohibit the use of automated software, bots, or any tool designed to interact with our platform in a manner not intended for standard player use. Collusion with other players, fraudulent chargebacks, and any form of dishonest play are equally prohibited. Where we identify a breach of these rules, we may suspend your account, withhold funds pending investigation, and take further action as appropriate.
We may update these terms from time to time. When we do, the revised version will be published on this page with an updated effective date. Continued use of Smash following any such update constitutes your acceptance of the revised terms. If you disagree with a change, you should cease using the service and contact our support team to discuss closing your account. Disputes should be raised with our support team in the first instance; we are committed to resolving concerns fairly and in a reasonable timeframe.
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